Driver Policies


Welcome to OSUM Cabs. This website (“Site”) and application (“App”), and all other OSUM Cabs Sites and Apps are owned and operated by Prov, Inc., (collectively “Prov”, “OSUM Cabs”, “We”, “Us”, or “Our”):



Prov, Inc.
9980 South 300 West
Suite 200
Sandy, UT 84070

These Terms expressly incorporate by reference and include OSUM Cabs’ Privacy Policy and any guidelines, rules or disclaimers, or services (“Services”) that may be posted and updated on specific webpages or on notices that are sent to you. By accessing or using the Site and App, you are indicating your agreement to be bound by the Terms. If you do not agree with these Terms, do not use this Site or App.

APPLICATION


These Privacy Policy Terms (“Terms”) apply to any drivers, couriers, partner transportation companies, and any other user licensed (“Drivers” or “You”) with OSUM Cabs and reside outside of the United States. These terms do not apply to any person who utilizes the OSUM Cabs services to request transportation (“Users”). If You use OSUM Cabs as both a User and a Driver, then the Terms apply to You based on Your interactions.


COPYRIGHTS


All content in this Site and App, including Site and APP layout, design, images, programs, text and other information (collectively, the “Content”) is the property of Prov and OSUM Cabs and its affiliated companies or licensors and is protected by copyright and other intellectual property laws.

You may not copy, display, distribute, modify, publish, post, reproduce, store, transmit, “mirror”, create derivative works from, or sell or license all or any part of the Content, products or Services obtained from this Site and App in any medium to anyone, without Our prior express written permission.


TRADEMARKS


The trademarks, logos, and service marks (“Marks”) on this Site and App are Our property or other third parties and You are not permitted to use these Marks without Our prior written consent or such third party that owns the Mark.

OSUM, Serial No. 87/356,195, OSUM (and Design), Serial No. 87/356,202, OSUM Logo, Serial No. 87/356,204.


LIMITATIONS ON USE


You agree You will not use any robots, spiders, crawlers or other automated downloading programs or devices to: (i) continuously and automatically search or index any Content, unless authorized by us; (ii) harvest personal information from the Site and App for purposes of sending unsolicited or unauthorized material; or (iii) cause disruption to the working of the Site and App. If this Site and App contains robot exclusion files or robot exclusion headers, You agree to honor them. Any questions about whether a particular use is authorized and any requests for permission to publish, reproduce, distribute, display or make derivative works from any Content should be directed to Us.

You may not use the services on the Site and App to publish or distribute any information (including software or other content) which is illegal, which violates or infringes upon the rights of any other person, which is abusive, hateful, profane, pornographic, threatening or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law. We may, at any time, exercise editorial control over the content of any information or material that is submitted or distributed through its facilities and/or services.

You may not, without our approval, use the Site and App to publish or distribute any advertising, promotional material, or solicitation to other users of the Site and App to use any goods or services. For example (but without limitation), You may not use the Site and App to conduct any business, to solicit the performance of any activity that is prohibited by law, or to solicit other users to become subscribers of other information services.


CONSENT


By using Our Site and App, and entry of any personal information into this Site and App, You are consenting to the collection, use, and transfer of Your personal information as outlined in this Privacy Policy. Although we do not normally collect any sensitive personal information (such as ethnicity or race, religious beliefs or medical conditions), Your entry of any such sensitive information on this Site or App is Your express consent to the collection, use and transfer of such information.

COLLECTION OF PERSONAL INFORMATION


Provided by Driver

Personal information may be collected to access portions of the Site and App and other functions and features. We may collect information including, but not limited to: name, email, phone number, address, profile picture, payment method and information, services requested, notes and ratings, vehicle registration and license, and any other information You choose to provide. Drivers will also consent to a background check.

Collected Through Use of Services

Location Data:

When You are providing Our Services and transportation, specific location data is collected about the trip from the App. Once You have given permission to the App, We will access your location through Your mobile operating system (“platform”). Additionally, We may collect location data when the App is running in the foreground or background. Location data may also be accessed through Your IP address.

Contacts Data:

With your permission through the App and Your mobile platform, We may access and store names and contact information from Your address book for the use of social interactions through our Services, other purposes described herein, during consent and collection. Such services include sending travel updates to your designated contacts, sending invitations to your contacts to invite them to use the App, or for other promotions where your permission has been given.

Transaction Data:

By using this Site and App, We collect transaction data relating to Services rendered. Such data includes, but is not limited to: type of service used, date and time of transaction, amount charged, and distance travelled. With use of special offers, incentives, coupons, and promo codes, Your name may be associated with said User.

Usage and Settings Data:

We may use cookies, IP addresses, and other passive tracking devices to collect aggregate statistics about our Site and App. We use this information to monitor the performance of the Site and App so we can improve its use and add features and programs to make it more effective.

Device Data:

In an effort to maintain a seamless User experience, We may collect data to analyse operating system, version, software, file names, language preferences, device and advertising identifiers, serial number, motion data, network data, and device model.

Call and SMS Data:

Our Services allow for communication between Passengers and Drivers. Communication data applies, but is not limited to: date and time of call or SMS message, duration of call, all parties’ phone numbers, and content of SMS messages.

Log Information Data:

During the use of Our Site and App, We may collect data in regards to server access information, IP address, date and time of access, Site and App features viewed, crashes and errors system information, browser type, and third party sites and services related to prior searches.

Collected Through Third Parties

We may collect and receive information from other third party sources that are combined with our Services.

Drivers who link account profiles with electronic payment provider apps and wallets (e.g. Google Wallet or PayPal), social media sites (e.g. Facebook), or if You use either our API or one that OSUM Cab utilizes, we may receive information about You.

If You are using, or have used Services with a partner company, we may receive information about You.

If You provide on demand Services to Users, such as receiving driver ratings, or have used another App that we may provide, we can access Your combined information.


USE OF PERSONAL INFORMATION


We use personal information to provide the highest quality and service of Our products to all our customers, Users, Drivers, and visitors to the Site and App. Personal information may be collected in conjunction with:

  • Personalizing Services and features with regards to content, social media pages, referrals, and advertisements.

  • Send or connect communications between other Passengers, Drivers, and referrals.

  • Information about products and services, awards, news and events, promotions, etc.

  • Performing maintenance and internal operations to provide the highest level of security and prevent fraud. Troubleshoot software and prevent crashes and errors.

  • Conduct data analysis and usage for testing and research of current and new Services.

  • Facilitate a more user friendly transaction of payments, sent receipts, trip records, etc.

Personal information collected may be transferred and stored in the United States and any other country. In countries where security is less protective, We use Our Prov Enterprise Platform, which maintains the highest level of security for its Passengers and Drivers. Through Our Site and App, we offer the option to opt out and have Your information removed from the appropriate list.


SHARING PERSONAL INFORMATION


We will not sell, rent, trade or lease Your personal information to others unless we have requested to do so and have received Your permission. We may disclose Your personal information to others under the following circumstances:

  • With Passengers and Drivers for requests for transportation, such as, Your name, photo, vehicle photo and license, vehicle make and model, approximate location, and certain contact information.

  • Details of transactions, such as, date and time, amount charged, distance travelled, and route map.

  • With other Passengers as permitted by You, in regards to another service, promotion, general public, social media, public form, ratings and reviews, etc.

  • With third parties of whom You have permitted to share information or that integrate with our API.

  • Your partner transportation company and Services used.

We may, and You authorize us, transfer Your personal information to any of Our affiliates (or business partner or agent acting on our behalf) worldwide for purposes described herein. Our affiliates, business partners, vendors, and agents will be under the same obligations as We are under this Privacy Policy. We may be required to transfer Your personal information by law or under a court order or in connection with an organizational change, such as a merger or acquisition by another company or the sale of Our assets. If We, in Our sole discretion, determine that that a transfer is necessary to protect the rights, property, or personal safety of Our Site and App, or its Users, then we may also share Your personal information.


SOCIAL SHARING INFORMATION


Our Services may integrate with other social sharing sites and apps related to our Services and partners and vice versa. Based on the permission settings You choose, information can be shared with friends or the general public. Please refer to the privacy policies of those sites and apps for additional information.


LINKS, COOKIES, IP ADDRESSES, AND OTHER TRACKING DEVICES


Our Site and App may contain links to our affiliated clients and other websites that are not operated by Us. We are not responsible for the content or servers of any third-party website, even if linked to Our Site and App. We encourage You to read other sites privacy policy.

Our affiliates may use cookies, IP addresses, and other passive tracking devices to collect aggregate statistics about our Site and App. We use this information to monitor the performance of this Site and App so we can improve its use and add features and programs to make it more effective. We may also disclose this aggregate information to third-parties. You may choose to set Your browser settings to disable cookies, however, please note that if You do so, You may not be able to complete certain activities or access certain information on our Site and App.


USER CONTROLS


Your account information may be corrected or modified at any time by logging into Your online or app account. If You wish to cancel Your account at any time, please contact us at account@osumcabs.com. In the event of an account cancellation, some information will be retained as required by law.

We request permission for location of the Passenger’s and Driver’s device. Permission setting can be changed in the device’s mobile operating system. However, if You disable the location services, You will not be permitted to access our Services. Also, disabling the precise location setting will not limit our access to gather the location from Your IP address.

We request to sync with Your address book. This can be disabled or modified in the permission settings.

You may request to opt out of receiving promotional communications at any time by following the instructions in the text or email. We will still send contact notifications in regards to transportation requests, account information, and Services.


REVISIONS TO THE PRIVACY POLICY


We reserve the right to revise this Privacy Policy at any time, without notice. It is the responsibility of the users and affiliates to remain updated on any necessary revisions.


CHILDREN


This Site and App is not designed to attract anyone under the age of 13 and children under the age of 13 are not permitted to access or use the Site and App without an adult over the age of 18.


DISCLAIMERS


The Content and materials of this Site and App may include inaccuracies or errors. We may make improvements and changes to the products or services described in this Site and App at any time, without notice. We periodically change, but makes no commitment to update, the Content on this Site and App.


FEEDBACK


If You have any questions or comments about Our Privacy Policy and Terms, please contact us by email at:

Prov, Inc.
9980 South 300 West
Suite 200
Sandy, UT 84070
info@osumcabs.com